Client Testimonials Reviews

Great experience with core concepts. Went in after an arm started to feel bad and was affecting my work outs. Problem was easily identified and explained by Isaac. Recommended for the help and improvement after sessions

Thank you all readers for reading. This is going to be a long one, I assure it's going to be worth reading like my other reviews :). I AM SO BLESSED TO BE A PATIENT OF CC. After 9 treatments, it is time to review..hahaha..cos to write a review too early for treating my right frozen shoulder is not really fair for readers, in my opinion. Because I need to observe and see if my condition has any improvement, the overall experience has improved alot! My 1st treatment was with Nicole, 30mins $207.10 incld GST. We started very punctual. Nicole is very knowledgement, friendly, respectful. She did dry needling for me, massaged, stretched, measured my range in motion, and then before the session ends, she go thru with me her plan for treating my FS (frozen shoulder). The plan is 1 session with her, 1 session with massage therapist. I followed! After 1st treatment, I can feel i am much better. All my sessions started on time and end on time. My money is well spent there, very worth it! In the middle of my treatment, Nicole got injured, so I continued to turned up and see Aarifin (Fin) and told him that i will trust CC to plan my sessions for my FS although Nicole to rest. He is very very accurate in massage and did Shock wave for me. So for the following on-going sessions, I continued to see (Fin), then Tan Yi Ren, who is very smiley, then Isaac. Isaac is also very respectful, he looked at my progress before he start treating me. CC is very united. From telephone service to whatsapp to counter to treatment service. All the staff NO DOUBT has a SPIRIT of EXCELLENCE! When I need them to email me an invoice, within minutes I received it. When I need to know who is my therapist for my next session, they WA me asap. they always send me reminders ON TIME. For any company to EXCEL, all the staff need to work together and communication is key! They never fail to smile! I WILL 100% RECOMMEND MY FRIENDS TO CC FOR SURE. LASTLY, LIZHEN NEVER FAIL TO REMIND ME TO WRITE A REVIEW. SHE IS VERY PERSISTENT, WELL DONE! 5 STARS....:))))

I was referred by my specialist to Core Concepts following a fall and a minor procedure done on my spine. Samuel Ong, their principal therapist was assigned to me and i was in a considerable amount of pain when i came to see him. Sam is always happy to explain my condition to me in layman terms, as well as teaching me some practical and simple ways to relief my pain when im at home. The centre is clean and neat, a very relaxing place to get rehabilitation done for sure!

Friendly and really professional service! I immediately felt welcomed the moment I stepped into the clinic! The physio offered me great advice beyond what I had asked, which allowed me to have a deeper understanding as to why I had my issue in the first place. With this kind of service, I would honestly recommend this physio if you are serious about getting better.

I had an excellent sports massage by Wan Ling, which was very different from the usual massage I've tried elsewhere. Wan Ling skillfully and systematically loosened every muscle in my upper back and neck over the course of an hour. If anyone is seeking relief from tense muscles, I would highly recommend making an appointment with Wan Ling.

Brought my grandma here to see if it would help the pain she's been experiencing in her ankles and it did help!

Xiaojing is very experienced and knowledgeable! Grateful to have her in my recovery journey

Jatinder has been incredibly helpful in getting my wrist working well again - he was able to quickly identify and treat the issue, which provided relief within the first session. Very practical as well, shared some ways to manage and relief my pain rather than spend too much money on frequent physio sessions.

I had a wonderful experience working with Serena and Marcus. They took the time to truly understand my condition and created a customized stretching and strengthening program specifically tailored to my needs. What really stood out was how thorough they were — they didn't just demonstrate the exercises, they patiently explained the purpose behind each movement and which muscles were being targeted. They also recorded videos of my exercises so I can easily refer back to them at home, which has made all the difference in staying consistent with my routine. I feel much more confident managing my condition on my own thanks to their detailed guidance. Highly recommended.

I was attended to by Wei Jie and he was very detailed in helping me address my problems which have been bothering me for the longest time. After the session, I felt immediate relief, and Wei Jie gave me a few rehab exercises to follow up on and prevent the issue from happening again. I am always thankful to therapists like him who go the extra mile to check in on me even after the session is over. Will definitely recommend him to other people seeking relief from any injuries.

Xiao Jing has been highly professional and skilled in helping to alleviate my neck pain. I consistently enjoy my sessions with her, and have experienced significant improvement since beginning treatment. Thank you, Xiao Jing, for your dedication and care.

Great experience with the physio team. Therapist was caring, patient, and very knowledgeable. I felt improvement after a few sessions

Firstly, the receptionist team is damn great always makes me feel damn welcomed :)) Isaac played a pivotal role in my recovery from an ACL and meniscus injury. He displayed an unparalleled level of expertise and professionalism throughout my rehabilitation journey and personalised every session meticulously to address my specific needs and challenges. With Isaac, I experienced progress that was exponential compared to what I had encountered before. He helped me achieve breakthroughs in both physical and emotional aspects, as he played a crucial role in breaking down mental barriers that hindered my recovery. One session with him felt equivalent to four regular physiotherapy sessions elsewhere, with recovery appearing and feeling more within reach. What truly sets Isaac apart is his unwavering dedication to my progress. He guided me through the exercises and took the time to educate me about the intricacies of my injury and the purpose behind each exercise. This encouraged me in the recovery and instilled my confidence in the rehabilitation process. Isaac made sure that every session was enjoyable by cultivating a positive and encouraging atmosphere in the clinic. Every session was challenging, but he always found a way to make the exercises manageable. He continually assesses and adapts the treatment plan based on my progress, making the entire rehabilitation process dynamic and responsive to my evolving needs. Thanks to Isaac's expertise, patience, and personalised approach, I not only regained strength and flexibility in my knee but also restored confidence in going through my day-to-day activities. I wholeheartedly recommend Isaac and Core Concepts Physiotherapy to anyone seeking top-notch care for their injuries. They are the ideal partners you want on your journey to recovery.

Ken did an awesome therapy and exercises to build strength on my hips and legs..enjoyed every sessions with him especially the music during the therapy..really made me relax.. ☺️ Sufian also did a great job on guiding me for the exercise to improve strength, and thankful for his reminders on the exercises ☺️

Great service and physiotherapy! Been having chronic achilles tendonitis / tendonopathy so decided to seek professional help. Upon making my first appointment I had to fill up a form on the background of my injury, what goals I have, what treatment I’ve sought si far, etc. This helps my assigned physiotherapist, Myra, better understand what I’m going through. Myra is incredibly skilled and has deep understanding of my condition, the symptoms, the exercises I need to do to help it, and the various treatment options from foam rollering, ESWT, to needling. Appreciate her patience lots in each session where I ask plenty of questions too! Just wish I found Core Concepts and Myra sooner.

Had visited the Core Concept a few years ago for upper back/shoulder pain/tightness. Coming back recently for lower back pain/stiffness. The Physio (Darren this time) is very helpful in identifying the root cause, reliefing the pain, and coming up with personalized rehab/strengthening exercises.

Myra and BK are superb therapists. They helped me to recover from my neck muscle issue that I had faced for the last 12 years.

Worked with Ernie and Aloysius and they have been great!

Been seeing Cassandra regularly for massage sessions and she’s been so helpful in relieving my aches and pains, while being caring and attentive to detail! Would recommend!

Noah has very extensive knowledge in exercises that target specific sets of muscles as well as methods to massage and relieve tension as part of the rehab process. Sessions with him have been very tailored and progressing at a good pace💪

My first experience with Core Concepts was recovering from a torn calf muscle so I could get back to cycling, running and competing in duathlons. I worked with Aloysius and Ernie, who each focused on different aspects of my recovery. Both were professional, experienced and friendly, and I made a full and successful recovery. I also saw Ernie for sports massages. They weren’t always the most comfortable sessions, but they were exactly what my body needed and I always felt much better afterwards. A few years later, when I started struggling with my left shoulder, Core Concepts assessed me and referred me to Dr Ong at Synergy Orthopaedic Group. Following surgery for a severe impingement and bone spurs, I began a six-month rehabilitation journey with Piuwan and Ernie. Together they helped me regain my shoulder strength, stability and mobility. Ernie played a key role in my exercise programme and regularly assessed my progress throughout recovery. I have been consistently impressed by the professionalism, expertise, care and support shown by everyone at Core Concepts. I would highly recommend them to anyone looking for physiotherapy, rehabilitation or sports recovery support.